Editors Note: This User Guide Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and deliverables. We welcome ideas and suggestions for other Techwhirl Templates Library materials. The User Guide (aka User Manual. May 10, 2011 Software, computers, games, and devices require user manuals, guides that explain how to use the product (and how not to). A user manual is a formal writing piece with a specific structure, and should be written by someone who is intimately familiar with the product such as a technical writer or the product designer. Whats the best way to present/design user manual for a web application? I have a web application where i am going to share/present user manual to end user and client,Usual way of documenting with screen cuts were so long and time consuming,what would be the best way to present a user manual for a web application? It really depends on your audience, purpose, and content/length. If you are writing short memos, reference guides, or release notes for developers and engineers, then MS Word will do just fine, especially if it’s a 10 or 20 page document. There are (7) settings that can be changed to fit the user’s needs. Settings must be input every time the application is run, but the application is only intended to be run once. This software must be run by an administrative user, so as to allow the application to create all the necessary records in.“As my company’s sole technical writer, I maintain and update over 2,000 pages of user guides for about twenty software applications. Since at least 1998, all help and tutorials at our company were published using Doc-to-Help, a Word-based system that didn’t support embedded videos or PDFs. In early 2018, I spent two months researching alternatives, and knew Manula was “the one” about five minutes into the free trial. My instincts were right. Everybody in the company loves our new user guides, and so do our customers.
Manula is super easy to use. The few times I needed support, I got a fast, accurate reply; and the solution was always very simple. This was such a welcome change from our experience with Doc-to-Help support.
Our Word-based documents were more technical than most: almost 100% tables-embedded-into-other-tables and complex layers of numbered and bulleted lists. It has been time-consuming (but fun) to convert our first thousand pages of help into Manula’s Textile-based format. The effort has been well worth it! Our documentation is getting far more views and longer visits than it ever did in the old format. We don’t have numbers yet, but I suspect it is also leading to fewer support tickets, freeing up time for our sales staff.