Back Ups Es 500 User Manual

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  1. Apc Back Ups 500 Manual
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Back-UPS ES 350/500

Back-UPS ES 750 User’s Guide 1 2 3 Connect Battery Power On and Install Software Surge Protection These outlets provide full-time protection from surges even if the Back-UPS ES is switched OFF. Plug your printer, fax machine, scanner, or other peripherals that do not need battery power into these outlets. Place the Back-UPS ES to avoid. APC ES 500, ES 350 User Manual. Size: 116.25 Kb. 4 Replace the battery, battery compartment cover and cover retaining screw. 1 Connect Battery. The Back-UPS ES is shipped with one battery wire disconnected in compliance with Department of Transportation (DOT) regulations.

User’s Guide

1

2

3

Connect Battery

Connect
Equipment

Power On and
Install Software

990-9197 Revision 1 11/01 Copyright © 2001 American Power Conversion Corp.

All other trademarks are property of their respective owners.

The Back-UPS ES is shipped with one battery wire disconnected in compliance with Department of Transportation (DOT) regulations. The Back-UPS ES
will not operate until the wire is connected to the touch safe battery terminal.

NOTE: Small sparks may occur during battery connection. This is normal.

1

2

4

TURN the Back-UPS ES over and
remove the battery compartment
cover screw using a flat blade or
phillips-head screwdriver.

Slide the battery
compartment cover
completely off of
the Back-UPS ES.

Replace the battery,
battery compartment
cover and cover
retaining screw.

Surge Protection

These outlets provide full-time protection from surges even if
the Back-UPS ES is switched OFF. Plug your printer, fax
machine, scanner, or other peripherals that do not need
battery power into these outlets.

Battery Back-up

plus Surge Protection

These outlets are powered whenever the Back-UPS ES is
switched ON. During a power outage or other utility problems
(brownouts, over-voltages), these outlets will be powered for a
limited time by the Back-UPS ES. Plug your computer, monitor,
and one other data-sensitive device (external disk or tape
drive) into these outlets.

Connect FAX/Modem/Phone

Back-UPS ES protects a single
line (2-wire) fax, modem or
phone from surges when it is
connected through the Back-
UPS ES as shown.

Place the Back-UPS ES to avoid:

- Direct sunlight
- Excessive heat
- Excessive humidity or contact with fluids

Plug the Back-UPS ES power cord directly
into a wall outlet; not a surge protector or
power strip.

Connect Computer Cable

The supplied cable and software provide
automatic file saving and shutdown of the
operating system in the case of a sustained
power outage.

Connect the cable to the Data Port of the Back-
UPS ES. Connect the other end of the cable to
the USB port on your computer. The software will
automatically find the USB Port of your
computer.

Press the ON/OFF switch to power the unit
ON.

A single short beep and the green “Power On”
indicator confirms that Back-UPS ES is on and
ready to provide protection.

The Back-UPS ES should charge for at least
16 hours to ensure sufficient runtime. The unit
is being charged whenever it is connected to
utility power, whether the unit is turned ON or
OFF.

If the red Building Wiring Fault indicator
(located on the end near the power cord) is lit,
your building wiring presents a shock hazard
that should be corrected by a qualified
electrician.

User

Install the PowerChute Personal

®

Edition

software

Place the PowerChute Personal Edition CD-
ROM into your computer and follow the
installation instructions on the screen.

3

LIFT the battery out of the compartment and connect the
black wire to the battery terminal.

www.apc.com

®

P o w e r O n

Battery Backup

plus Surge Protection

Wall Outlet

Modem/Phone/Fax

Computer

USB Port

Surge Protection

Back-UPS ES 500

Back-UPS ES 350

APC, Back-UPS and PowerChute are registered trademarks of American Power Conversion Corp.

The Back-UPS ES indicates operating status using a combination of visual and audible indicators.

Status

Visual Indications

Audible Indication

Alarm Terminates

When

On Line - UPS is supplying conditioned
utility power to the load

Apc Back Ups 500 Manual

Power On LED - ON

None

n/a

On Battery - UPS is supplying battery
power to the load connected to the
Battery outlets

Power On LED - ON
(off during beep)

Beeping 4 times
every 30 seconds

UPS transfers back to
On Line operation, or
when UPS is turned
off.

Low Battery Warning - UPS is supplying
battery power to the load connected to
the Battery outlets and the battery is near
exhuastion

Power On LED -
Flashing

Rapid beeping (one
second intervals)

UPS transfers back to
On Line operation, or
when UPS is turned
off.

Replace Battery - Battery needs to be
checked and/or replaced, or battery is not
connected

Power On LED -
Flashing

Constant tone

UPS turned off with
the power switch.

Overload Shutdown - During On Battery
operation a battery power supplied outlet
overload was detected.

Power On LED - OFF

Constant tone

UPS turned off with
the power switch.

Sleep Mode - During On Battery
operation the battery power has been
completely exhausted and the UPS is
waiting for utility power to return to
normal.

Power On LED - OFF

Beeping once every
4 seconds

UPS transfers back to
On Line operation, or
when UPS is turned
off.

Building Wiring Fault - Your building
wiring presents a shock hazard that
should be corrected by a licensed
electrician.

Building Wiring Fault
LED (red) - ON

None

UPS is unplugged, or
plugged into a
properly wired outlet.

Status Indications

Power On

Circuit

Breaker

AC Line

Cord

Building Wiring

Fault Indicator

UPS Power

On Indicator

Power

Switch

®

See the Troubleshooting section for additional assistance.

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4 Replace the battery, battery compartment cover and cover retaining screw.
The Back-UPS ES is shipped with one battery wire disconnected in compliance with Department of Transportation (DOT) regulations. The Back-UPS ES will not operate until the wire is connected to the touch safe battery terminal.
NOTE: Small sparks may occur during battery connection. This is normal.
Back-UPS ES 350
3 LIFT the battery out of the compartment and connect the black wire to the battery terminal.
TURN the Back-UPS ES over and remove the battery compartment cover screw using a flat blade or phillips-head screwdriver.

Sold by:

®

http://www.TWAcomm.com

Toll Free: (877) 892-2666

Back-UPS®ES 350/500

User’s Guide

2 Slide the battery

compartment cover

completely off of

the Back-UPS ES.

Connect

Equipment

Place the Back-UPS ES to avoid:

Battery Back-up plus

Surge Protection

2

- Direct sunlight

These outlets are powered whenever the Back-UPS ES is

- Excessive heat

- Excessive humidity or contact with fluids

switched ON. During a power outage or other utility problems

(brownouts, over-voltages), these outlets will be powered for a

Connect FAX/Modem/Phone

Plug the Back-UPS ES power cord directly

limited time by the Back-UPS ES. Plug your computer, monitor,

Back-UPS ES protects a single

into a wall outlet; not a surge protector or

and one other>

Connect Computer Cable

UPS ES as shown.

The supplied cable and software provide

automatic file saving and shutdown of the

operating system in the case of a sustained

Battery Backup plus Surge Protection

power outage.

Wall Outlet

Connect the cable to the Data Port of the Back-

Surge Protection

UPS ES. Connect the other end of the cable to

the USB port on your computer. The software will

automatically find the USB Port of your

P o w e r O n

computer.

Modem/Phone/Fax

Surge Protection

Circuit

Breaker

These outlets provide full-time protection from surges even if

Computer

Cord

UPSPower

On Indicator

AC Line

the Back-UPS ES is switched OFF. Plug your printer, fax

USB Port

Building Wiring

PowerOn

machine, scanner, or other peripherals that do not need

FaultIndicator

battery power into these outlets.

Power

Switch

Status Indications

3Power On and

Install Software

Press the ON/OFF switch to power the unit

ON.

A single short beep and the green “Power On” indicator confirms that Back-UPS ES is on and ready to provide protection.

The Back-UPS ES should charge for at least 16 hours to ensure sufficient runtime. The unit is being charged whenever it is connected to utility power, whether the unit is turned ON or OFF.

If the red Building Wiring Fault indicator (located on the end near the power cord) is lit, your building wiring presents a shock hazard that should be corrected by a qualified electrician.

Install the PowerChute Personal® Edition software

Place the PowerChute Personal Edition CD-

ROM into your computer and follow the

The Back-UPS ES indicates operating status using a combination of visual and audible indicators.

Status

Visual Indications

Audible Indication

Alarm Terminates

When

On Line - UPS is supplying conditioned

Power On LED - ON

None

n/a

utility power to the load

On Battery - UPS is supplying battery

Power On LED - ON

Beeping 4 times

UPS transfers back to

power to the load connected to the

(off during beep)

every 30 seconds

On Line operation, or

Battery outlets

when UPS is turned

off.

Low Battery Warning - UPS is supplying

Power On LED -

Rapid beeping (one

UPS transfers back to

battery power to the load connected to

Flashing

second intervals)

On Line operation, or

the Battery outlets and the battery is near

when UPS is turned

exhuastion

off.

Replace Battery - Battery needs to be

Power On LED -

Constant tone

UPS turned off with

checked and/or replaced, or battery is not

Flashing

the power switch.

connected

Overload Shutdown - During On Battery

Power On LED - OFF

Constant tone

UPS turned off with

operation a battery power supplied outlet

the power switch.

overload was detected.

Sleep Mode - During On Battery

Power On LED - OFF

Beeping once every

UPS transfers back to

operation the battery power has been

4 seconds

On Line operation, or

completely exhausted and the UPS is

when UPS is turned

waiting for utility power to return to

off.

normal.

Building Wiring Fault - Your building

Building Wiring Fault

None

UPS is unplugged, or

wiring presents a shock hazard that

LED (red) - ON

plugged into a

should be corrected by a licensed

properly wired outlet.

electrician.

See the Troubleshooting section for additional assistance.

990-9197 Revision 1 11/01 Copyright © 2001 American Power Conversion Corp.

APC, Back-UPS and PowerChute are registered trademarks of American Power Conversion Corp.

All other trademarks are property of their respective owners.

Troubleshooting

Use the table below to solve minor Back-UPS ES installation or operation problems. Consult APC Online Technical Support or call APC

Technical Support for assistance with problems that cannot be resolved using the table below:

Problem

Probable Cause

Solution

Back-UPS ES will not turn on.

Battery is disconnected and utility power is not available at

Connect the battery (see Connect Battery) and ensure power is available at the wall

the wall outlet.

outlet.

No power available at the Surge Protection

Surge Protection outlets have been overloaded.

Reduce the amount of equipment plugged into Surge Protection outlets.

outlets.

Utility power not available at the wall outlet.

Ensure that the fuse or circuit breaker for the outlet is not tripped, and that the wall

switch controlling the outlet (if any) is in the ON position.

Connected equipment loses power.

Equipment is connected to the “Surge Protection” outlets.

Ensure that the equipment you want to stay powered during a power failure is

plugged into the “Battery Backup plus Surge Protection” outlets and NOT the “Surge

Protection” outlets.

The Back-UPS ES is overloaded.

Make sure that the equipment plugged into the outlets of the unit are not overloading

the capacity of the unit. Try removing some of the equipment and see if the problem

continues.

PowerChute Personal Edition software has performed a

The Back-UPS ES is operating normally.

shutdown due to a power failure.

The Back-UPS ES has exhausted its available battery

The Back-UPS ES can only operate on battery power for a limited amount of time.

power.

The unit will eventually turn off when the available battery power has been used.

Allow the unit to recharge for 16 hours before continuing use of the unit.

Connected equipment does not accept the step-

The output waveform is designed for computers and computer-related equipment. It

approximated sine waveform the Back-UPS ES.

is not designed for use with motor-type equipment.

The Back-UPS ES may require service.

Contact APC Technical Support for further troubleshooting.

The Power On indicator is lit and the Back-

The Back-UPS ES is using battery.

The Back-UPS ES is operating normally and using battery power. Once On Battery,

UPS ES is beeping four times every 30

you should save your current work, power down your equipment, and turn the unit

seconds.

OFF. Once normal power is restored, you may turn the unit back ON and power

your equipment.

The Power On indicator flashes once per

Battery capacity is low (about 2 minutes of use remaining).

The Back-UPS ES is about to shut off due to a low battery charge condition! When

second and the Back-UPS ES beeps once

the unit beeps once every second, the battery has about 2 minutes of power

per second at the same time.

remaining. Immediately power down your computer and turn the unit OFF. When

normal power returns, the unit will recharge the battery.

Building Wiring Fault indicator is lit.

Your building wiring presents a shock hazard. Using the

Call a qualified electrician for service.

Back-UPS with this condition will void the warranty.

Inadequate runtime.

The battery is not fully charged.

Allow the unit to charge by leaving it plugged into the wall at least 16 hours.

Battery is near the end of useful life.

As a battery ages, the amount of runtime available will decrease. You can replace

the battery by ordering one at www.apc.com. Batteries also age prematurely if the

Back-UPS ES is placed near excessive heat.

Specifications

Model

BE350U

BE500U

Input

Voltage

120 Vrms Nominal

Frequency

47 - 63 Hz

Brownout Transfer

96 Vrms, typical

Over-voltage Transfer

136 Vrms, typical

Output

UPS Capacity (3 outlets)

350 VA / 200 W

500 VA / 300 W

Surge Capacity (6 outlets)

12 Amps (including UPS output)

Voltage

115 Vrms + 8%

On Battery

(step-approximated sine wave)

Frequency - On Battery

50-60 Hz + 1 Hz

Transfer Time

5 ms typical, 8 ms maximum

Protection and Filter

AC Surge Protection

Full time, 375 joules

Telephone Surge Protection

Single line (2-wire)

EMI/RFI Filter

Full time

AC Input

Resettable circuit breaker

Battery

Type

Sealed, maintenance-free lead acid

Average Life

2 - 4 years depending on the number of discharge

cycles and environmental temperature

Physical

Net Weight

9.20 lb. (4.18 kg.)

13.25 lb. (6.02 kg.)

Size

3.3” (H) x 10.9” (W) x 6.9” (D)

(8.3 x 27.8 x 17.5 cm)

Operating Temperature

+32oF to 104oF (0oC to 40 oC)

Storage Temperature

o

F to 113

o

o

o

+5

F (-15 C to 45 C)

Operating Relative Humidity

0 to 95% non-condensing

Operating Elevation

0 to 10,000 ft (0 to 3,000m)

Safety/Regulatory

Safety Approvals

UL 1778 listed, cUL certified per

CSA standard C22.2 No. 107.1

EMC Compliance

FCC part 68, FCC part 15 Class B

Notice: This device complies with part 15 of

the FCC rules. Operation is subject to the

following two conditions: (1) This device may

not cause harmful interference, and (2) This

device must accept any interference received,

including interference that may cause

undesired operation.

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Toll Free: (877) 892-2666

Order Replacement Battery

Replace with an APC qualified battery. Replacement batteries can be ordered from www.apc.com (valid credit card required). Have your Back-UPS ES model number available when ordering. Your model number can be found on the bottom of the unit.

Warranty

The standard warranty is 2 years from the date of purchase. APC’s standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Technical Support. APC will ship the replacement unit once the defective unit is received by the repair department or cross-ship upon the provision of a valid credit card number. The customer pays for shipping to APC, and APC pays ground freight transportation costs back to the customer.

Service

Please DO NOT RETURN Back-UPS ES to the place of purchase under any circumstances.

1.Consult the Troubleshooting section to eliminate common problems.

2.Verify the battery is connected (see Connect Battery) and that the Circuit Breaker is not tripped (see Troubleshooting section).

If you still have problems or questions, please contact APC via the internet or at one of the phone numbers listed below.

3.Before contacting APC, please be sure to record the date purchased, UPS model, and serial number (on bottom of unit).

4.Be prepared to troubleshoot the problem over the telephone with a Technical Support Representative. If this is not successful, the representative will issue a Return Material Authorization Number (RMA#) and a shipping address.

Pack the unit in its original packaging. If the original packaging is not available, ask APC Technical Support about obtaining a new set. Pack the unit properly to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under warranty (insuring the package for full value is recommended).

5.Write the RMA# on the outside of the package.

6.Return the unit by insured carrier to the address given to you by APC Technical Support.

APC Contact Information

Online Technical Support . . . . . http://support.apc.com Web Site . . . . . . . . . . . . . . . . . . . www.apc.com USA/Canada . . . . . . . . . . . . . . . 1.800.800.4272

Mexico . . . . . . . . . . . . . . . . . . . . . +52.292.0253 / 52.292.0255 Brazil . . . . . . . . . . . . . . . . . . . . . . . +0800.12.72.1

Worldwide . . . . . . . . . . . . . . . . . +1.401.789.5735

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